Contact Us

Questions are monitored Monday - Saturday 9am-5pm Pacific time; excluding holidays.

If you need assistance outside of normal operating hours and the event is today, we recommend our Help Center for Ticket Buyers or visiting the venue before the event starts to receive support. For streaming events, our team will contact you within one business day.


Event organizers! If you'd like to sell tickets to your event, please click here.

Questions with your order? We’re here to help!

Please use the form below to tell us what’s going on, and we’ll help resolve the issue shortly. Kindly provide as much detail as possible so we can most efficiently serve you.




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East Bay Express Tickets is powered by Bold Type Tickets. If you prefer, you can contact Bold Type Tickets Customer Service at 888-377-4510, during the hours below (Pacific Time).

Mon - Sat: 9:00 am - 5:00 pm